Shipping policy

 

Thank you for visiting Boston Lore Studio.

Every order is carefully packed by hand in our Massachusetts studio. We believe the experience of receiving thoughtfully chosen stationery should begin the moment your package arrives. 

Processing Time

Most in-stock orders are processed within 2–4 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

During new product launches, seasonal releases, or periods of unusually high order volume, processing times may be slightly longer. If significant delays occur, we will notify you by email.

Shipping Methods

We currently ship within the contiguous 48 United States using trusted carriers such as USPS, FedEx, and UPS.

Shipping options and estimated delivery times are displayed during checkout.

Please note that delivery estimates are provided by the shipping carrier and cannot be guaranteed.

Tracking

Once your order ships, you will receive a confirmation email containing tracking information so you can follow your package's journey.

Pre-Orders

Some Boston Lore Studio Originals are produced in limited editions and may be offered as pre-orders.

Estimated shipping dates will be clearly stated on the product page before purchase.

If your order contains both pre-order and in-stock items, we may hold the shipment until all items are available unless otherwise noted.

Shipping Address

Please verify that your shipping address is correct before placing your order.

Boston Lore Studio cannot be responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery is under the carrier's control.

If your package appears delayed, we recommend first checking the tracking information provided in your shipping confirmation email.

If your package has been lost in transit or has not arrived within a reasonable time, please contact us. We will gladly work with you and the shipping carrier to help resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photographs of the damaged packaging
  • Photographs of the affected product(s)

This allows us to file any necessary shipping claims and arrange an appropriate replacement or refund as quickly as possible.

Shipping Area

Boston Lore Studio currently ships only to addresses within the contiguous 48 United States.

At this time, we are unable to ship to:

  • Alaska
  • Hawaii
  • U.S. territories (including Puerto Rico, Guam, the U.S. Virgin Islands, and American Samoa)
  • APO/FPO/DPO military addresses
  • International destinations

 

Questions

If you have any questions about shipping, please contact us through our Contact page. We are always happy to help.

Thank you for supporting Boston Lore Studio and for helping preserve the enduring tradition of writing by hand.